Shipping Policy

Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
  1. Products Covered
    This policy applies to all digital products (e.g., eBooks, online courses, downloadable study materials) sold on SS EduSpace. Physical shipment does not apply, unless explicitly stated.

  2. Delivery Method & Timing

  • Upon successful payment approval, you will receive access to your purchase via one or more of the following methods:

    • Instant download link on-screen.

    • Download link sent via email.

    • Login credentials (for online course access) sent via email or SMS.

  • Typically, access will be provided within minutes of payment confirmation.

  • In rare cases (e.g., payment verification issues), delivery may take up to 24 hours.

  • If you do not receive your link/credentials within 24 hours, please contact our support team.

  1. Access & Usage

  • Digital products are licensed for personal use only.

  • Sharing of download links, login credentials, or redistribution is strictly prohibited.

  • We reserve the right to suspend access if misuse is detected.

  1. Refunds & Re-delivery

  • Since these are digital goods with immediate access, refunds are generally not offered once access/download is granted (as per standard practice for digital content in India).

  • If you experience technical issues (e.g., link not working, files corrupted), please contact us and we will provide a replacement link or fix the issue.

  • If you believe you have been charged incorrectly, or the wrong product was delivered, contact us within 48 hours of purchase.

  1. Support & Contact

  • For access issues or delivery problems, please reach out to our support at:  [+91 877 866 1306].

  • Please provide your order numberpayment confirmation, and a brief description of the issue for faster resolution.

  1. Taxes & Compliance

  • All digital products sold through our site are subject to applicable Goods & Services Tax (GST) in India as required by law. 

  • The place of supply is considered the location of the buyer for digital goods. 

  • For physical materials (if any are introduced later), different shipping terms will apply.

  1. Changes to this Policy
    We may update this Shipping Policy from time to time. The “Effective Date” at the top will reflect the last revision. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

SS Eduspace

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